Example call
At 9:47pm the practice is closed. The phone is not.
Incoming call 路 9:47pm 路 after hours
Patient
Good evening, I need to move my Thursday appointment.
Mediqa
Of course. Thursday at 3:00pm is free, or Friday at 9:30am.
Patient
Friday at 9:30am.
Mediqa
Moved. You will get the confirmation with date and time.
Appointment moved 路 Friday 9:30am
The next morning the front desk finds it already done.
Example conversation, not a real call.
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